![]() Schedule one-time payments: Control how and when your Spectrum payment is sent.Ğnroll in Auto Pay: Never miss a billing due date.Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.We’ve made it even easier for you to sign in and manage your Spectrum account all in one place with My Spectrum App. If you want to contact Spectrum with a legal notice of your complaint, let us help! We only get paid if you win compensation.You’re on the move and so are we! Download the new My Spectrum App, now including Spectrum Mobile services. We can help you file a complaint against Charter Spectrum. Contacting Charter Spectrum to initiate arbitration can get them to act - some customers with severe complaints against companies like Charter get compensation in the thousands of dollars. To initiate arbitration, the first step is to contact Charter Spectrum at their legal address with a legal notice. (Charter Spectrum’s contract is written to avoid class action lawsuits in regular court). It often gets customers what they want, but can take some navigation.ĭemand Consumer Arbitration from Spectrum under your Spectrum contract.Īrbitration is a type of dispute resolution that lets you bring your dispute with Charter Spectrum to an independent arbitrator who acts like as judge. We show you how to sue Charter Spectrum in court and what to do to get compensation. Sending a demand letter to contact Charter Spectrum at their legal address is an initial step in the Small Claims process. If you want to contact Spectrum by Charter to start a legal process, there are two ways:īegin Small Claims Court proceedings by contacting Charter Communications at their legal address. When customer service can’t solve your problem, what’s the next way to try to contact Spectrum? For a lot of dissatisfied Spectrum customers, the next step is to start a legal process. How do I contact Charter Spectrum with a legal complaint? (Take caution: some customers have reported hostile and aggressive responses from companies when they try this out.) While you won’t get through to a senior executive themselves, his or her personal assistant may transfer you to an escalated customer service process. Who are the top Executives at Spectrum to ask for? Use the Charter Communications site, or an outside org chart to find out. So if you are trying to reach someone at Spectrum headquarters, making contact over social media can be a place to start.Ĭall the main line for Charter’s Corporate Offices at (314) 965-0555.Īt this direct line to Spectrum’s corporate office you can use the phone directory to look up senior Charter Spectrum executives like the CEO or General Counsel (the top lawyer). Tweet at Spectrum’s customer case team at companies run their social media accounts from the main office. However, if you are trying to reach a real person at Spectrum headquarters, here are some ideas: But complaints to Spectrum headquarters may be redirected to your local Spectrum office. Many companies use this team to handle the most severe customer complaints. Unlike many other cable companies, in our experience Spectrum may not have an “Executive Customer Support” team at Spectrum headquarters. How do I contact Charter Spectrum and get a real person? īut if you’re looking for how to contact Spectrum, you probably already tried those options, and are looking to contact a real person at Spectrum who can actually do something. The most common starting place contact Charter Spectrum on their Main Customer Service line at 1 (833) 267-6094 or through their online customer service at. Thankfully, you have other solutions you can try first. Plenty of people have been frustrated by bad service and even thought about lawsuits against Charter Spectrum. Are you trying to contact Charter to fix an billing problem, or get that promised rebate to finally show up? You aren’t alone.
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